NR
Ninette R

1 reviews | Active since Dec 2021

05 Oct 2023, 13:41

ENOUGH NOW!!!

Netstar you guys are really just pathetic!!! I have received another Invoice for service! So now you tell me and send me a report as to where that vehicle is, you have my details and I expect it COB Friday 6th October!!! Your service is disgraceful and beyond a joke!!!! Totally disgusting!!!!!!!! You deserve absolutely no rating whatsoever! I SERIOUSLY RECOMMEND THAT NO ONE USE THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (3)
Netstar
Netstar's reply05 Oct 2023, 13:53
Official
Good day  Ninette R

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to our finance department for further assistance. 

Kind regards 
Netstar 

Netstar
Netstar's reply06 Oct 2023, 12:44
Official
Good day  Ninette R,

As per our telephonic conversation, the matter has been resolved.  Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Kind regards 
Netstar 
NR
Ninette R's update06 Oct 2023, 12:48
Reviewer Update
Thank you to Denise C for resolving this matter!