End this bad relationship!!!

I honestly don't think you'll even deserve 1 star. The service from Netstar is disgusting. It is so frustrating and painful to deal with you'll. It takes forever for you'll to do anything. You have to send countless emails and hope and pray someone will answer it. And your staff don't know there's a reply option on emails, please include this in training so other people who have the misfortune to deal with you'll have a step up from this painful experience. I sent through an application on the 29/03/2022, 1/04/2022 and 5/04/2022. I had to send through one application 3 times before someone responded to tell me it's been sent through to retentions, that was on the 6/04/2022. On the 11/05/2022 i followed up to fi d out what was happening, replying on the same email and thery couldn't find my details!!! Can no one filter emails at netstar? Up to today I have had no word on my application sent through 3 times. But you guys are still *****ing my money! You'll know the unit is not working. The contract I have with Netstar ended a few years ago. No one tried making contact to do a new contract but you guys were still debiting my account. Why? Why do you'll debit after the 36month period? Why are you'll *****ing people's money??? What I want from Netstar is to end this ********** relationship I have with you'll. DO NOT PROCESS MY APPLICATION!!! AND DO NOT PRETEND LIKE MY APPLICATION WAS PROCESSED MONTHS AGO SEEING AS I HAD NO RESPONSE. CANCEL MY DEBIT ORDER AND GIVE ME BACK THE MONEY YOU'LL ARE *****ING FROM ME! I WANT NOTHING TO DO WITH NETSTAR!!!