Empty promises and *********** personnel

I have had NO service from Netstar for the past 2 years. I have asked many times for the monthly invoices on my car, but after many calls just had a lot of promises.

On 29 November 2018, the tracking device was removed from my Toyota Fortuner and had to be installed into my new car on the very same day. I have changed insurance companies 3 months later, just to discover that the unit that was removed from the Toyota, was never installed into my new car on the 29th November 2018. Netstar took the unit back to their offices and did not inform me at all, they had however the audacity to subtract the monthly premium for the 3 months which I have not received back although many promises were made by the call center.

I bought another new car in April 2019, and again have not received the April invoice for it, again promised by the call center personnel that it was corrected.

Netstar is not honoring their part of the contract and if it carries on like this, it will give me no other option but to cancel both contracts and find good service elsewhere.