**** **** ****

Netstar - I have been a client since 2019, in 2022 I bought a new vehicle and had the tracker fitted. I recently received my increase letter for the year 2024, and have noticed that the registration on your certificate is incorrect. I raised a request with Customer Services, to which one person called me back I requested they call a few hours later as I was in meetings, no call back, I then received an email to rate my experience which I rated poorly and received no feedback. You have been charging me for a service, and the reality is that should anything happen to my car you won't be able to track it as you will be looking for the incorrect vehicle, does anyone plan on getting back to me as to how to resolve this because I am so frustrated with Netstar and have to continue paying for a "SERVICE" never received in two years.