MG
Mogamat G

1 reviews | Active since Jul 2013

02 Sept 2021, 08:16

DOUBLE DEBITED AGAIN!!!!!

I complained about my account being double debited last month, received a reference number and was advised that this was due to a system error on Netstar side. I was promised that the funds will be reversed and the issue will not happen again. I just got double debited again. PLEASE REVERSE THE TWO DEBIT ORDERS AND FIX THIS!!!!

0
Replies (4)
Netstar
Netstar's reply02 Sept 2021, 09:16
Official
Good day  Mogamat Zayd Gabriel ,

Thank you for bringing this matter to our attention.

We will contact you to assist.

Kind regards,
Netstar
MG
Mogamat G's update06 Sept 2021, 11:58
Reviewer Update
Please call me back. I missed your call.
Netstar
Netstar's reply06 Sept 2021, 12:09
Official
Hi Mogamat,

We will contact you to assist.

Kind regards,
Netstar
MG
Mogamat G's update08 Sept 2021, 08:10
Reviewer Update
CAN SOMEONE PLEASE CALL ME!!!!!!!!!