NG
Nkululeko G

1 reviews | Active since May 2017

05 Oct 2023, 20:45

Double debit

I have been double debited for the past two months and they are not acknowledging my inquiries. Samuel literally closed my query after i sent them screenshots from my banking app showing im being double debited

0
Replies (3)
Netstar
Netstar's reply06 Oct 2023, 10:06
Official
Good Day Nkululeko,

We do apologize that you went through this experience. We are here to help, please note the matter has been escalated to our finance department and one of our trained consultants will be in contact with you for assistance.

Kind regards 
Netstar 

Netstar
Netstar's reply06 Oct 2023, 11:56
Official
 Good Day Nkululeko, 

Please note our finance has advised an email was sent to you regarding your query. Please note the matter has been closed from our side.  Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Kind regards 
Netstar
Netstar
Netstar's reply06 Oct 2023, 11:56
Official
 Good Day Nkululeko, 

Please note our finance has advised an email was sent to you regarding your query. Please note the matter has been closed from our side.  Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Kind regards 
Netstar