KM
Khuliso M

1 reviews | Active since Aug 2012

02 Aug 2025, 10:51

Double Billing Issue

Terrible experience with Netstar. Your team has made an admin blunder and installed 2 tracking devices on my vehicle, i only requested for 1 tracking device and you guys have installed 2 devices, i am being billed for 2 devices. To resolve this they try to offer me discount on the 2nd device. Unacceptable

0
Replies (1)
Netstar
Netstar's reply02 Aug 2025, 11:03
Official
Good day Khuliso, 

Thank you for bringing this to our attention, and we are sorry to hear about your experience. Please note the matter has been escalated to our internal team for further assistance.

Kind regards
Netstar