DONT USE UNLESS YOU WANT TO PAY FOR NOTHING

I have been basically begging this company to repair the BROKEN system (Hardware, software and emergency contact) its been nearly a week with no clear indication when a technician will repair also how will they compensate for lack of service for the past 5 years. So i have given them the opportunity to correct this and provide me with a 12 month credit (seeing that i can confirm for at least 2 years I paid for FULL operational system and only HALF the product worked. meaning if my car was ****** there would be NO WAY of informing Netstar becuse the early warning function does not work, because the panic button doesnt work and finally because i couldnt even call emergency as the phone system isnt functioning. So me requesting ONLY 12 month free service and repair is behond fair but i guess i will have to cancel this contract as Netsar is in BREACH!!! and get this the Contact Centre Supervisor advises that its the "client's" responsibility to test the unit but on the other hand the do a system check .... very strange also in october 2018 i insisted the system is broken but i was advised its a flat batter ....