HW
Hein W

1 reviews | Active since Jul 2023

05 Jul 2023, 14:25

Don't use this business

We sold our car in 2017 - and had Netstar in that vehicle- and was told that Netstar would be transferred to our new vehicle. The debit order continued until we sold the vehicle we purchased in 2017 in 2023. When contacting Netstar I found out that my "new" vehicle of 2017 never had Netstar in it. So i had no protection for 5 years. I was very angry as it would have meant I had now claim should the vehicle be ******, I put a stop order on the debit order. Then Netstar proceeded to threaten me with legal action and still charged me for 3 months ! I was handed over to a debt collection company called Nudebt. I decided to pay because I did not want the hassle of a debt company phoning every 5mins for the ext 20 years. NETSTAR - you are a poor business. I will in future let everyone know this. Hope the R750 makes you happy.

0
Replies (1)
Netstar
Netstar's reply05 Jul 2023, 14:55
Official
Good Day Hein,

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note  one of our trained consultants will be in contact with you for assistance.

Kind regards 
Netstar