XM
Xiyani M
1 reviews | Active since Jun 2024
28 Nov 2025, 15:11
Don’t use netstar if you value your safety
If I could give zero rating I would.
Since the 6th of November their damn unit stopped working. Today is November 27th. I logged query on tbe 24th when I tried testing it and there was no call. But definitely by the 1st of December they will deduct money. For what? They say a technician is only available next week Friday. I’m outchea driving around thinking I have a tracker kanti noo!
They can’t even pick up when the unit goes offline. This is the third “faulty” unit btw in two years. I honestly should not have accepted the second unit because they used that as an opportunity to lock me up contractually
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Replies (1)Netstar's replyOfficial
28 Nov 2025, 15:17Good day Xiyani,
We sincerely apologize for the experience you had with us. Please allow us the opportunity to investigate the matter, and we will provide you with feedback as soon as possible.
Kind Regards,
Netstar
We sincerely apologize for the experience you had with us. Please allow us the opportunity to investigate the matter, and we will provide you with feedback as soon as possible.
Kind Regards,
Netstar
Netstar's reply28 Nov 2025, 15:17
Official
Good day Xiyani,
We sincerely apologize for the experience you had with us. Please allow us the opportunity to investigate the matter, and we will provide you with feedback as soon as possible.
Kind Regards,
Netstar
We sincerely apologize for the experience you had with us. Please allow us the opportunity to investigate the matter, and we will provide you with feedback as soon as possible.
Kind Regards,
Netstar
