DONT USE NETSTAR EVEN IF IT R10pm
I asked them to istall a tracker in January and they came and did the fitment.A week ago I decide to call them and ask to test if the tracker unit is working.I asked to track it while im on the phone.They said they cannot track the vehicle if it has not been ******.So I asked how do they know if its working if it has never been tested and proof of the test.
Back and for about a week to try and get them to resolve this and nothing.Decided to call them up to cancell my contract.I find out that unit is not updating/working.I insist that I want cancel.They say I have to pay an early cancellation fee.How do I pay for a cancellation fee for a unit that has never worked,they should be the ones giving my money back.
Next time choose a reputable company to fit your track or you will have the same problems!
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. one of our trained consultants will be in contact with you for assistance.
Regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. one of our trained consultants will be in contact with you for assistance.
Regards
Netstar
Kindly be advised that the unit fitted in your vehicle is one of our entry level recovery unit called Netstar Nano. Netstar Nano is a wireless phone in system, whereby you are required to contact Netstar’s Emergency Control Centre on ***in an event of theft or hijacking. Once the unit is activated, it will provide area location, which will assist in recovery. Your unit has been tested and is still in working condition. We would like to further explain and assist you, please advise a suitable time to contact you and help resolve your query.
Regards
Netstar
Kindly be advised that the unit fitted in your vehicle is one of our entry level recovery unit called Netstar Nano. Netstar Nano is a wireless phone in system, whereby you are required to contact Netstar’s Emergency Control Centre on ***in an event of theft or hijacking. Once the unit is activated, it will provide area location, which will assist in recovery. Your unit has been tested and is still in working condition. We would like to further explain and assist you, please advise a suitable time to contact you and help resolve your query.
Regards
Netstar
Kindly note we have not received your response and are still failing to reach you telephonically, therefore we are closing this ticket as we are unable to assist. For any further assistance please don't hesitate to contact us.
Regards
Netstar
Kindly note we have not received your response and are still failing to reach you telephonically, therefore we are closing this ticket as we are unable to assist. For any further assistance please don't hesitate to contact us.
Regards
Netstar