Don't join Netstar

This is without a doubt amongst the worsed company to deal with ever. I have been with Netstar since June 1996, for several years they were excellent. But now, they are just useless. I phoned the retentions dept. several times because of their mess ups. The last time I spoke to a consultant, who finally checked with her manager an offered me a satisfactory deal to stay with the company. When my contract was emailed to me the amount was wrong. I emailed them back, NO RESPONSE. The fitment centre phoned me twice, for fitment, I told two separate people that I’m not having a new unit fitted until the contract has been corrected, both told me that they will escalate the matter, NO RESPONSE yet. I sent another email, still no luck. I phoned the retention department YET AGAIN, got the email address of the lady who dealt with my case, sent her a direct email, NO RESPONSE yet. Come on people, all we are asking is that you DO YOUR JOB, THAT’S ALL.