J.
Jaun .tempel
1 reviews | Active since Mar 2026
14 Mar 2026, 10:20
Don't go with net star
I am extremely unsatisfied with Netstar service I have been paying the account up to date and im currently paying off the excess amount because of my cancellation of my other vehicle and for some reason i got handed over to GL attorney when I've been paying and made arrangements nou im sitting with an account to pay for Netstar and GL attorney i contacted Netstar and they said it a fault at there side they will short it out gess what that was December and nou the account at GL attorneys is 2 000 rand for a mistake some at Netstar made this is unacceptable im still waiting for someone to contact me regarding this
Helpful (0)
Replies (1)0
Replies (1)
Netstar's replyOfficial
14 Mar 2026, 10:34Good day Jaun,
Thank you for bringing this matter to our attention, and we sincerely apologize for the frustration and inconvenience this situation has caused.
We understand your concern regarding the handover to GL Attorneys despite you having made payment arrangements and keeping your account up to date. This is certainly not the experience we aim to provide.
Kindly note that we will escalate this matter to our relevant department to urgently investigate the circumstances surrounding the handover and the outstanding amount with GL Attorneys.
A consultant will contact you to review the account and assist in resolving the matter as soon as possible.
Kind Regards,
Netstar
Thank you for bringing this matter to our attention, and we sincerely apologize for the frustration and inconvenience this situation has caused.
We understand your concern regarding the handover to GL Attorneys despite you having made payment arrangements and keeping your account up to date. This is certainly not the experience we aim to provide.
Kindly note that we will escalate this matter to our relevant department to urgently investigate the circumstances surrounding the handover and the outstanding amount with GL Attorneys.
A consultant will contact you to review the account and assist in resolving the matter as soon as possible.
Kind Regards,
Netstar
Netstar's reply14 Mar 2026, 10:34
Official
Good day Jaun,
Thank you for bringing this matter to our attention, and we sincerely apologize for the frustration and inconvenience this situation has caused.
We understand your concern regarding the handover to GL Attorneys despite you having made payment arrangements and keeping your account up to date. This is certainly not the experience we aim to provide.
Kindly note that we will escalate this matter to our relevant department to urgently investigate the circumstances surrounding the handover and the outstanding amount with GL Attorneys.
A consultant will contact you to review the account and assist in resolving the matter as soon as possible.
Kind Regards,
Netstar
Thank you for bringing this matter to our attention, and we sincerely apologize for the frustration and inconvenience this situation has caused.
We understand your concern regarding the handover to GL Attorneys despite you having made payment arrangements and keeping your account up to date. This is certainly not the experience we aim to provide.
Kindly note that we will escalate this matter to our relevant department to urgently investigate the circumstances surrounding the handover and the outstanding amount with GL Attorneys.
A consultant will contact you to review the account and assist in resolving the matter as soon as possible.
Kind Regards,
Netstar