HK
Honey K

1 reviews | Active since Feb 2020

18 Feb 2024, 20:32

Don't ever take out a contract with netstar, they will take your money and give you he'll.

Having been a customer of netstar for close to 10 years now, I must say they are really a waste of money. They are very quick to take our money but ever so slow to deliver any service. My previous device would not Arm on the phone app, worse of all they told me when I called to complain that the devices had past its life span. No a new device hardly a year since I fitted it, I'm still experiencing the same problem and I called in for help, I am still waiting for a technician to make an appointment to see what is the problem. Cancel this useless contract is a nightmare since I have to pay R2000 to have it canceled on top of them jot providing any services. THIS IS JUST A ******* AND A HUGE WASTE OF MONEY!

0
Replies (2)
Netstar
Netstar's reply19 Feb 2024, 12:22
Official
Good day Honey 

We are sorry to hear about the service you have received, we will look into your query and contact you to further assist. 

Regards 
Netstar 
Netstar
Netstar's reply19 Feb 2024, 15:48
Official
Good day Honey 

Kindly note we tried contacting you with no avail. please advise a more suitable time to contact you and assist. 

Regards 
Netstar