Don’t buy Netstar tracking units

Title: Extremely Disappointed with Netstar and Toyota Godrich service

Review:

I recently purchased two new Toyota vehicles from Toyota Godrich, and my experience has been nothing short of a nightmare. The dealership advised me to purchase Nestar satellite trackers to comply with South African insurance regulations. They assured me that both vehicles would be fitted with these trackers, including a more advanced unit for self-tracking.

However, three months have passed, and I am still unable to use one of the vehicles due to the missing satellite tracker. Despite numerous phone calls and even resorting to begging and threatening, it took an unreasonable amount of time for the dealership to finally send someone to install the trackers. To my astonishment, they only provided and installed one unit, leaving me unable to utilize my new Land Cruiser as intended.

The lack of accountability and poor communication from Toyota Godrich is appalling. It is truly disheartening to witness such a flagrant disregard for customer satisfaction. I trusted the dealership to uphold their promises and ensure a smooth purchase and installation process, but their incompetence has proven otherwise.

I implore anyone considering purchasing a vehicle from Toyota Godrich to think twice. The subpar service, delayed installations, and failure to fulfill commitments have left me deeply frustrated and disappointed. It is disconcerting to witness such a lack of professionalism and care for customers.

In conclusion, my experience with Toyota Godrich has been an absolute nightmare. I still await the missing satellite tracker and a satisfactory resolution to this ordeal. I caution potential buyers to reconsider their decision and explore alternative options where their concerns and needs will be prioritized. Patrick Suverein