LN
Lebogang N
1 reviews | Active since Nov 2016
27 Feb 2026, 08:48
DO NOT USE NETSTAR
This is your monthly reminder to not enter into any contract with netstar! I am writing to express my frustration regarding the repeated over-debiting on my account.
This is not the first time this has happened. Last month you incorrectly debited my account and had to refund me after I complained. Now the same issue has happened again, which is completely unacceptable.
I want my money refunded immediately. These ongoing errors are causing unnecessary inconvenience and should not be happening again after the previous complaint.
Please process the full refund without delay and confirm once it has been done.
Helpful (0)
Replies (2)0
Replies (2)Netstar's replyOfficial
27 Feb 2026, 08:55Good day Lebogang
Thank you for bringing this matter to our attention, and we're sorry to hear about your experience. We will look into your query and one of our consultants will contact you to assist you promptly.
Regards
Netstar
Thank you for bringing this matter to our attention, and we're sorry to hear about your experience. We will look into your query and one of our consultants will contact you to assist you promptly.
Regards
Netstar
Netstar's reply27 Feb 2026, 08:55
Official
Good day Lebogang
Thank you for bringing this matter to our attention, and we're sorry to hear about your experience. We will look into your query and one of our consultants will contact you to assist you promptly.
Regards
Netstar
Thank you for bringing this matter to our attention, and we're sorry to hear about your experience. We will look into your query and one of our consultants will contact you to assist you promptly.
Regards
Netstar
Netstar's replyOfficial
03 Mar 2026, 15:48Good day Lebogang
As per our credit controllers you will be refunded, please note all refunds are subject to 7 - 14 days.
Regards
Netstar
As per our credit controllers you will be refunded, please note all refunds are subject to 7 - 14 days.
Regards
Netstar
Netstar's reply03 Mar 2026, 15:48
Official
Good day Lebogang
As per our credit controllers you will be refunded, please note all refunds are subject to 7 - 14 days.
Regards
Netstar
As per our credit controllers you will be refunded, please note all refunds are subject to 7 - 14 days.
Regards
Netstar
