lH
loraine H
1 reviews | Active since Dec 2018
09 Mar 2026, 11:38
Do not get any answers
I do not know what to do anymore! they come and fitted my new divice in to my new car on Saturday 07/03/2026. Just received an email stating that the divice is now active and when I try to lock in to the app it would not allow me and on the WhatsApp Netstar is only show where my car is currently located I need to see movement on my car because my daughter is also driving my car for a few days
Helpful (0)
Replies (3)0
Replies (3)
Netstar's replyOfficial
09 Mar 2026, 11:44Good day Loraine,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you are experiencing.
Kindly note that we will look into why you are unable to log into the app and why the vehicle movement is not reflecting. We understand how important it is for you to monitor your vehicle, especially while your daughter is using it.
Once we receive the information, we will get back to you with feedback.
Kind Regards,
Netstar
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you are experiencing.
Kindly note that we will look into why you are unable to log into the app and why the vehicle movement is not reflecting. We understand how important it is for you to monitor your vehicle, especially while your daughter is using it.
Once we receive the information, we will get back to you with feedback.
Kind Regards,
Netstar
Netstar's reply09 Mar 2026, 11:44
Official
Good day Loraine,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you are experiencing.
Kindly note that we will look into why you are unable to log into the app and why the vehicle movement is not reflecting. We understand how important it is for you to monitor your vehicle, especially while your daughter is using it.
Once we receive the information, we will get back to you with feedback.
Kind Regards,
Netstar
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you are experiencing.
Kindly note that we will look into why you are unable to log into the app and why the vehicle movement is not reflecting. We understand how important it is for you to monitor your vehicle, especially while your daughter is using it.
Once we receive the information, we will get back to you with feedback.
Kind Regards,
Netstar
lH
loraine H's updateReviewer Update
10 Mar 2026, 07:20Thank you, Netstar. Everything is sorted, and I am really happy. The lady who phoned me yesterday afternoon after five was so calm, and she is a superstar going through with everything with me, and step by step explained what I must do.
lH
loraine H's update10 Mar 2026, 07:20
Reviewer Update
Thank you, Netstar. Everything is sorted, and I am really happy. The lady who phoned me yesterday afternoon after five was so calm, and she is a superstar going through with everything with me, and step by step explained what I must do.
Netstar's replyOfficial
10 Mar 2026, 07:26Good day Lorraine,
Thank you for your kind words and for sharing your positive feedback on our platform. We are always excited to hear from satisfied clients.
Kind regards
Netstar
Thank you for your kind words and for sharing your positive feedback on our platform. We are always excited to hear from satisfied clients.
Kind regards
Netstar
Netstar's reply10 Mar 2026, 07:26
Official
Good day Lorraine,
Thank you for your kind words and for sharing your positive feedback on our platform. We are always excited to hear from satisfied clients.
Kind regards
Netstar
Thank you for your kind words and for sharing your positive feedback on our platform. We are always excited to hear from satisfied clients.
Kind regards
Netstar