Dissatisfied customer

Item: Netstar
Rating: 1
Author: Tintswalo

If there were zero stars, I sent a cancellation email in June but im still being billed. Im dissatisfied with the tracker and I don’t want to continue using your services as I feel im being over charged with no benefits on my side.

Helpful (0)

Replies (3)

Netstar's replyOfficial

12 Aug 2025, 08:16

Good day Tintswalo,

Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Please note that this matter has been escalated for assistance.

Kind regards,
Netstar

Netstar's reply12 Aug 2025, 08:16

Official

Tintswalo's updateReviewer Update

12 Aug 2025, 15:05

I also called them back on the number on the email

Tintswalo's update12 Aug 2025, 15:05

Reviewer Update

I also called them back on the number on the email

Netstar's replyOfficial

12 Aug 2025, 15:08

Good day Tintswalo,

Please be advised that your query has been escalated to our internal team.

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Regards,
Netstar

Netstar's reply12 Aug 2025, 15:08

Official