Dissatisfied Customer

The service is extremely poor, had a device fitted in January 2021,called the call center on the 6th April 2021 to check on my vehicle as it was parked at the airport and they couldn't pick up a signal. I have been calling the call Centre, speaking to supervisors, emailing supervisor and to date 11th April 2021 my vehicle still has no signal.Makes me wonder whether this device was even active from day one. No urgency is Netstar attending to this at all as I ride around at risk . Yet the monthly debit orders are going off successfully for a service that not been rendered . Should anything happen to my vehicle during this time, Netstar would need to be held responsible!