CB
Chester B

1 reviews | Active since Nov 2023

07 Nov 2024, 14:39

Dissatisfied client.

Netstar service is UTTERLEY POOR! I had their panic button system installed which also doubles as an early warning system. This is the adverti*****t, but don't be fooled by their adverti*****t. THIS SYSTEM DOES NOT WORK AS ADVERTISED!! I had the experience where the panic button was separated from the car. (Car went in for service) After numerous telephone calls with their personnel (I spoke to 9 people) my query is still not resolved. Had I done research I would not have entered into a contract with NETSTAR, and if I could cancel the contract I would do it immediately. One can only look at the thousands of dissatisfied clients which gave reviews. Whoever reads this review as well as thousands other dissatisfied clients, do yourself a favor and stay FAR, FAR away from NETSTAR.

The funny part is that after every review from a dissatisfied client the client is invited to contact NETSTAR. I suppose it will be the same with this review and I definitely know that NOTHING, NOTHING will be done.

0
Replies (2)
Netstar
Netstar's reply07 Nov 2024, 14:42
Official
Good day Chester 

We sorry to hear about your experience, we have noted your query and will look into it to further assist you. Please be advised a consultant will contact you to assist.

Regards 
Netstar
Netstar
Netstar's reply11 Nov 2024, 11:16
Official
Good day Chester 

Kindly note our consultants have tried contacting you with no avail, please advise a suitable time to contact you and assist. Alternatively contact us on *** or email *** 

Regards 
Netstar