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phindi N

1 reviews | Active since Nov 2017

15 Feb 2024, 20:42

Disrespected & disappointed

Yoh... Yoh... Yoh... I don't know why my husband convinced me to join netsta. I'm in the yard looking at my car through the window. Yet my App tells me that my car is at a location that I checked in an hour ago. When I call the office, a guy called Linda rudely๐Ÿ˜• told me that the problem is with my app and not with tracker. He told me to call customer service in the morning ๐Ÿ™„. So my car needs to be ****** first and then get help the following day.... ๐Ÿ˜Ÿ๐Ÿค”๐Ÿค”๐Ÿค”๐Ÿค”๐Ÿค”. We'll considering a different tracking company should be the first thing I wake up to do. ๐Ÿ’”๐Ÿ’”Disappointed ๐Ÿ’”๐Ÿ’”

0
Replies (2)
Netstar
Netstar's reply16 Feb 2024, 09:08
Official
Good day Phindi,

We are terribly sorry about your experience. Please note that we will be sure to get in touch with you to resolve this matter as soon as possible. 

Kind Regards,
Netstar


Netstar
Netstar's reply16 Feb 2024, 10:38
Official
Good day Phindi,

Thank you for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please donโ€™t hesitate to reach out to us, we will be happy to assist you. 

Kind Regards,
Netstar