Dismal Service Delivery

Netstar is probably the worst service orientated company I have come across. Had a basic unit Installed in the 29th of March. On the 29th an upgrade was requested. Despite daily calls to the call center for fitment details and being promised daily that someone will contact me - i have heard nothing. Will be cancelling my contract after 7 days of days of usage. Was told a cancelation fee of R1600 is due - ****************. However I am only to happy to cancel and move on and sign up with someone else.