JH
JX H

1 reviews | Active since Jul 2011

11 Jun 2015, 13:41

Dishonest and ***** - claim additional services

So I received a sales call from Altech and I agreed to pay R129 * 2 for two vehicles - tracking only<br> They tried to slip in additional coverage for scratch and dent - which I specifically declined<br> and additional coverage for assistance with RAF - which I specifically declined.<br> All this is recorded.<br> <br> I said they had to phone my wife to confirm the Cars Registration Number - they phone her and said that I authorised the additional services on her account- they want her bank account number -<br> luckily she didnt have it on her. They phoned me back and said that she said I must provide them with her bank details - she asked me to give it to them for \some reason".<br> <br> Now when I phoned my wife who explained to me that they wanted to confirm these additional services which I authorised on her account - which is a total lie.<br> <br> Watch out for Altech Netstar - this is dishonest and would have cost me thousands of rands."""

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Replies (1)
Netstar
Netstar's reply11 Jun 2015, 14:02
Official
Hello PeterParker2000,

As per our discussion, I will be investigating this and will provide feedback once complete.

Kind regards,
Treven