Disgusting service from Netstar

I have been struggling since the 17th December 2020 to cancel my subscription.

I have called Netstar Retentions several times requesting a Case Number as well as a cancellation letter.

I have only but experienced problems with Netstar.

The vehicle has been sold and I was told by Netstar that if I cancel on the 17th December 2020 the premium for January 2021 will Still go through as they require 30 days notice I allowed the premium for January 2021 to go through. What do they want now.

I want a cancellation letter from them with immediate effect. Should I experience any further problems with Netstar not cancelling my subscription I have no option but to post a review on Hellopeter and consult with my Attorney.

They have now handed the account to : OUR CALL CENTRE NUMBER: ***

Please call us on *** regarding the outstanding amount of R130.66 which is still due to Altech Netstar. Ref STAR85697

Kind regards Hybrid Collections (Pty) Ltd

*** *** PostNet Suite # 81, Private Bag X7, Aston Manor, 1630

I am totally disgusted by their attitude i owe them nothing as far as I am concerned.