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Chris H

1 reviews | Active since Dec 2023

18 Dec 2023, 09:31

Disgusting service

Warning do not use this company - I tried to have a tracking device fitted to a vehicle after two weeks of frustration many calls to call centers and many false promises and getting absolutely no service or even commitment to when a fitment will be done even though the commit to advising you within 24 hours - I have in exasperation cancelled this contract - I have never come across a more arrogant *********** organisation do not use them !

0
Replies (2)
Netstar
Netstar's reply18 Dec 2023, 10:17
Official
Hi Chris

We are sorry that you have had this experience.
In the aim to improve the service you've had, kindly note that a consultant will contact you to assist.

Kind regards,
Netstar
Netstar
Netstar's reply18 Dec 2023, 16:11
Official
Hi Chris

Thank you for taking my call 
We are sad to hear that you wish to cancel your policy with Netstar. 
Thank you for your support during your time with us.
Should you need any further assistance please don't hesitate to reach out and we will be happy to assist.

Kind regards,
Netstar