Disgusting service

I have insurance through Dotsure and included in my cover is a Net star tracker. My tracker was moved from my opel meriva to my renault megane and I was advised that an amount of R665 would be debited . I made arrangements with Leoni Fourie via email to pay it over 2 months with the first debit being 25 July 2019 .

After the arrangements was made , Netstar handed me over to a debt collector as well , as a result I was debited twice in the same month , I disputed the debit order from the debt collector because there was already an arrangement in place with net star . I emailed Leoni immediately and to date I am still waiting for an response . In August 2019 I was debited with the final amount due but yesterday I was called by the debt collector again saying they want a bank statement to prove that I paid Netstar .

This is the most disgusting service I have ever received from a company and I will definitely not advise anyone to use you.