Disgusting service

<p>I have been tryingto resolve any issue with my tracker which goes back to 13th October 2016. Despite 11 calls and emails my issue is still unresolved. 6 emails have not been answered and the promise of a return call with feedback on 13th December 2016 in response to yet another call.... We'll I'm still waiting for my phone to ring. Altech netstar are very happy to receive my money every month but cannot return a call! With my tracker not working in can only pray that I do not find myself in a situation where I need assistance urgently as it takes more than 3 months to get a response. All attempts to escalate my query are blocked by the call centre and receptionists. Very disappointing that this level of service is believed to be a acceptable</p>