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george S
1 reviews | Active since Aug 2023
10 Sept 2026, 12:41
DISGUSTING NETSTAR
This company has managers that are too afraid to speak to customer's or just too stupid. I have been trying for month snow to speak to a manager regarding their my MyNetstar app. no manager appears to be interested or the staff just too useless to resend to my request . This tells me this is a useless company who are only interested in the cash and not the customer, ITS A DISGRASE
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Netstar's replyOfficial
10 Sept 2026, 12:51Good day George,
We are terribly sorry to hear about your experience. Please accept our sincere apologies for any inconvenience caused.
Kindly note that the matter has been escalated to our Management Team, who will contact you directly to provide further assistance and address your concerns.
Thank you for your patience and understanding. We remain committed to resolving this matter as quickly as possible.
Kind regards,
Netstar
We are terribly sorry to hear about your experience. Please accept our sincere apologies for any inconvenience caused.
Kindly note that the matter has been escalated to our Management Team, who will contact you directly to provide further assistance and address your concerns.
Thank you for your patience and understanding. We remain committed to resolving this matter as quickly as possible.
Kind regards,
Netstar
Netstar's reply10 Sept 2026, 12:51
Official
Good day George,
We are terribly sorry to hear about your experience. Please accept our sincere apologies for any inconvenience caused.
Kindly note that the matter has been escalated to our Management Team, who will contact you directly to provide further assistance and address your concerns.
Thank you for your patience and understanding. We remain committed to resolving this matter as quickly as possible.
Kind regards,
Netstar
We are terribly sorry to hear about your experience. Please accept our sincere apologies for any inconvenience caused.
Kindly note that the matter has been escalated to our Management Team, who will contact you directly to provide further assistance and address your concerns.
Thank you for your patience and understanding. We remain committed to resolving this matter as quickly as possible.
Kind regards,
Netstar