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Philemon M
1 reviews | Active since Aug 2018
21 Aug 2018, 13:16
Disgusting Netstar
My contract with Netstar ended in November 2017 after running a full term. There was no breach but the company elected unilaterally to continue debiting my account.
I emailed them yesterday asking them to stop debiting my account *******ly after doing so for eight months
They now demand l give them 30 days with the last debit due 26 September 2018. Is this really me owing them money instead of them apologising and paying me back for continuing with the debits without my consent?
Disgusting. Please advise.
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Replies (2)
Netstar's replyOfficial
22 Aug 2018, 14:14Good day Philemon,
Thank you for your correspondence with Netstar.
Please refer to the I sent to you.
kind regards,
Ziyanda
Best regards,
Netstar's reply22 Aug 2018, 14:14
Official
Good day Philemon,
Thank you for your correspondence with Netstar.
Please refer to the I sent to you.
kind regards,
Ziyanda
Best regards,
Netstar's replyOfficial
22 Aug 2018, 14:21Good Day Philemon,
Thank you for your correspondence with Netstar.
We are unable to process your request due to insufficient information. Please furnish us with your account details (registration / account / ID or contact number) in order for us complete your request.
For further enquiries kindly contact us on *** or send an email to ***
Kind Regards,
Ziyanda
Best regards,
Netstar's reply22 Aug 2018, 14:21
Official
Good Day Philemon,
Thank you for your correspondence with Netstar.
We are unable to process your request due to insufficient information. Please furnish us with your account details (registration / account / ID or contact number) in order for us complete your request.
For further enquiries kindly contact us on *** or send an email to ***
Kind Regards,
Ziyanda
Best regards,