Disgusting Lack of Customer Service.

Utterly disgusted at the lack of customer service provided by this company. I have spent the last 5 months trying to cancel a policy due to having sold the vehicle covered and have only had one response to an email. There has been zero engagement from anyone who could help me. And the fact that the company keeps debiting me for a service that is no longer needed. They need to update their archaic policy that everything has to be done over the phone and open it up to being able to use email. Netstar needs to cancel my contract and reimburse me for the last 5 months premiums that have been wrongfully debited because no one can be bothered to communicate with me.