AL
Avinash L

1 reviews | Active since Jul 2010

22 Nov 2016, 15:17

Disgusted with Customer Service

<p>In 2015 i called Nestar, advising them of the change of my banking details. I constantly received messages that my account will be handed over and i will be listed. I call Netstar again again requesting the change but this was not done. </p> <p>Today i found out via Mytransunion that the account was written off as a "bad debt" which negatively impacted on my credit rating.</p> <p>I have emails and proof of consultants which i spoke to and need this resolved ASAP.</p>

0
Replies (3)
Netstar
Netstar's reply22 Nov 2016, 16:32
Official

Good day Avinash

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply23 Nov 2016, 16:10
Official

Good day Avinash

As per our telephonic conversation, you have informed me the credit controller did make contact with you.

Kind regards

Denise

Netstar
Netstar's reply05 Dec 2016, 14:51
Official

Good day Avinash

As per our telephonic conversation, you have informed me the query has been resolved.

Kind regards

Denise