Disgruntled Customer

Reference Number: CAS ********** Reference Number: CAS ********** Reference Number: ********** 95 I cancelled my Account with Netstar in November 2017, for the tracking device which was installed in my vehicle. The reason for the cancellation was because I sold the vehicle. It is June 2018 now and they still debit my bank month. As you will note from the Reference numbers above, I have called them numerous times requesting that this account be cancelled. Everytime I call they promise that it will be sorted out.

This is unjustified enrichment because I have been paying for a service that I cancelled months ago and yet Altech Netstar still debits my account monthly without fail.

I want this sorted out immediately. I think I have been patient enough to allow you the opportunity to sort this out. 6 months you have been telling me that you are going to resolve this and it is still not done.