MD
Musedziwa D

1 reviews | Active since Jun 2024

10 Jun 2024, 14:33

DISAPPOINTED CUSTOMER

I received a call from a Netstar agent selling me a product, I responded to say that I would think about since it will still be money out of my account. The agent started shouting at me because of saying I still need to think about it, like she pays me money somehow for that reason Netstar is not well represented and no one should be forced to agree on a sale.

0
Replies (2)
Netstar
Netstar's reply10 Jun 2024, 14:40
Official
Good day Musedziwa

Thank you for bringing this to our attention. We are sorry to hear about the experience you have had. Netstar is putting measures into place to better our services. 
An agent will contact you to further assist. 

Regards 
Netstar 
Netstar
Netstar's reply10 Jun 2024, 15:36
Official
Good day Musedziwa 

Thank you for taking our call and allowing us an opportunity to assist with this matter. Your feedback is valued and appreciated. 
We are doing internal investigations and will be following due process. 

Regards 
Netstar