Disappointed

I had the device installed in 2019, all was well till I was not getting any phone calls, no jamming alerts...... You know the usual things they used to do at first, I noticed this in around 2021, as a customer, I trust that you would notify me of any problems or any changes in my subscription or any upgrades that needed to be done, however you were silent. BUT THE DEBITS KEPT GOING THROUGH, NO PROBLEM THERE. I canceled you contract with you guys, I would like to get your device removed. Where is your nearest fitment center to Randburg, I would like to part ways with you ASAP. Please improve on customer communications, Your swift response will be highly appreciated.