Dis-organised and ***********

Our business has 10 units, I think. The reason I cant confirm this is that the invoice we get each month has the wrong registration numbers and registration numbers of vehicles sold some over a year ago. It also doesnt reflect the new vehicles that the devices were moved from the sold vehicles to the new vehicles.

We honestly have no idea how we are supposed to keep track of our fleet if we don't know which tracker unit is in which vehicle.

A few nights ago I received a call late at night to say there was a alarm on a vehicle which we sold many months ago. Akward because I dont know which vehicle the emergency was for or if it was even for my vehicle.

How can you call yourself a tracker company if this is how you operate. I pay my bill each month but quite honestly I dont know why I do because you are not providing any service.

Another question. I have a vehicle valued at over R500k which doesn't appear on your statement. I know that there is a tracker as it was moved from my other vehicle to a company one and from my personal name to the company account. So does this mean its covered by insurance as it doesnt appear on the monthly invoice and I wouldnt know if I received an alert beacuse you dont have the right description either on your system.

I personally think this is embarrassing for a company that prides itself the custody of our assets but cant even maintain a database of the assets they looking after and billing people for.

Shocking!!!