BB
Bohlokoa B

1 reviews | Active since May 2016

06 Sept 2016, 15:40

denial of my telephone cancellation

<p>My contract with antechamber nets tar expired and I was covered month to month as long as I pay as explained by their employee. I then called them after I sold my car to cancel the subscription and they are denying that I called them. Now all I get is a bill of 1200 that they insist I pay for not cancelling. Very disappointed </p>

0
Replies (3)
Netstar
Netstar's reply06 Sept 2016, 16:07
Official

Good day Bohlokoa

Kindly note that I am unable to make contact with you, I have sent you an e-mail in relation to your query.

Awaiting your response.

Kind Regards

Denise

Netstar
Netstar's reply07 Sept 2016, 09:44
Official

Good day Bohlokoa

Thank you for replying to my email. As per your request I will call you at 16h00.

Kind regards

Denise

Netstar
Netstar's reply07 Sept 2016, 16:32
Official

Good day Bohlokoa

As per our telephonic conversation, I did explain the Alech Netstar procedure to you.

This query has been resolved.

Kind regards

Denise