RM
Riot M

1 reviews | Active since May 2011

07 Feb 2017, 10:19

Demand payment even when service terminated

<p>I had a car that was fited with a netstar trcking unit and another car that i have sold that also had a netstart tracking unit. Now they demand me to pay for both cars even thou service have been terminated. They claim that i had a Verbal contract with them and i wa not aware of that.for the second cat they are chargong me twice as they claim that the tracking device fited is charged twice, i called the insurance company that fitted the tracking unit and they say thats not the case. why people are forced to pay even thou service are terminated ? isnt it thaty when you stop paying your tracking unit services gets terminated and you dont owe anyone anything after that?</p>

0
Replies (3)
Netstar
Netstar's reply07 Feb 2017, 10:28
Official

Good day Bonolo

As per our telephonic conversation, I have provided you with the information for the fitment centre.

This query has been resolved.

Kind regards

Denise

Best regards,

Netstar
Netstar's reply07 Feb 2017, 10:42
Official

Good day Riot

Please be advised that I was unable to establish telephonic contact with you.

I did e-mail you with regards to the complaint, awaiting your response.

Kind regards

Denise



Best regards,

Netstar
Netstar's reply21 Feb 2017, 15:41
Official

Good day Riot

As per your email with the credit controller, this query has been resolved.

Kind regards

Denise

Best regards,