ZN
Zakhele N

1 reviews | Active since Sept 2021

19 Aug 2024, 11:16

Deficient After Sales Support

Zero to non existent after sales support. I have raised a ticket regarding their alarm that won’t switch off on my car after I have changed the car battery. Was promised that a technician would come to inspect the issue, that never happened. Totally regret doing business with this company.

0
Replies (2)
Netstar
Netstar's reply19 Aug 2024, 11:29
Official
Good day Zakhele 

Thank you for bringing this matter to our attention, and we're sorry to hear about your experience. One of our consultants will assist you promptly.

Regards 
Netstar 

Best regards,

Netstar
Netstar's reply20 Aug 2024, 16:06
Official
Good day Zakhele 

Thank you for taking our call, as per our telephonic conversation, we will await further communication from you in order to further assist. 

Regards 
Netstar 

Best regards,