1 reviews | Active since Apr 2014
DEDUCTED MONEY AFTER CANCELLATION CAS***N3G8
<p>I cancelled vehicle XBX030GP in August 2015 and Keith Maharaj didn't cancel. Instead I have been paying R334.82 on acc ********** for 14 months and also on ********** . I picked this up in September and got Shaneez David's email address. I emailed a spreadsheet to her detailing the deductions. I have had a refund of R669.64 on 12/10/2016 for 2 months deductions. </p> <p>I still need R4017.84 to be refunded to me. I have tried to contact Shaneez, but my calls are not returned and emails are coming back saying it is a security threat, after I have successfuly emailed and rep**** to her before. I spoke to Tebogo N this morning and he looked up the case number saying it was referred to Pamela Moonsamy but he cannot give me her email address. It is a hassle to call them as you hold on for ages. No one is getting back to me and I need to know when I can expect my refund. Please refer to your phone recordings in August when I asked Keith repeatedly if XBX030GP will be cancelled.</p> <p>Willemien Van Vuuren</p> <p> </p>
Good day Mrs Van Vuuren
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Good day Mrs Van Vuuren
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
I would like to thank Altech Netstar for sorting out my problem within 3 days of posting on Hello Peter.
My refund was deposited into my account this morning.
I just don't understand why I after how many calls, and oppertunity to sort the problem out, a person has to complain for something to be done?
I was contacted hours after I complained and was kept up to date every day on the progress of my query.
Thanks Netstar for rectifying the problem.
Kind regards,
Willemien
I would like to thank Altech Netstar for sorting out my problem within 3 days of posting on Hello Peter.
My refund was deposited into my account this morning.
I just don't understand why I after how many calls, and oppertunity to sort the problem out, a person has to complain for something to be done?
I was contacted hours after I complained and was kept up to date every day on the progress of my query.
Thanks Netstar for rectifying the problem.
Kind regards,
Willemien
Good day Mrs Van Vuuren
As per our telephonic conversation, this query has been resolved.
Kind regards
Denise
Good day Mrs Van Vuuren
As per our telephonic conversation, this query has been resolved.
Kind regards
Denise
