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Matodzi M
1 reviews | Active since Jun 2025
19 Jun 2025, 18:45
******* debits to my account
I subscribed to the car wash service offered by Netstar. However, when I attempted to claim the benefit, I was given excuses and never received reimbur*****t for any washes. I canceled the R50 car wash service on 26 March 2025, yet Netstar has continued debiting my account.
Despite multiple attempts to contact them, I’ve received no response. They have ********ly debited my account in both April and May. According to the agreement, a 30-day notice period is required for cancellation—meaning the March debit should have been the final charge.
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Replies (1)Netstar's replyOfficial
20 Jun 2025, 06:51Good day Matodzi,
We are sorry to hear about your experience with us.
Please allow us the opportunity to investigate the matter, and we will get back to you as soon as possible.
Kind Regards,
Netstar
We are sorry to hear about your experience with us.
Please allow us the opportunity to investigate the matter, and we will get back to you as soon as possible.
Kind Regards,
Netstar
Netstar's reply20 Jun 2025, 06:51
Official
Good day Matodzi,
We are sorry to hear about your experience with us.
Please allow us the opportunity to investigate the matter, and we will get back to you as soon as possible.
Kind Regards,
Netstar
We are sorry to hear about your experience with us.
Please allow us the opportunity to investigate the matter, and we will get back to you as soon as possible.
Kind Regards,
Netstar
