Debiting account without authorisation

<p>I have been a Netstar client for many years. Jan 2017, I took out yet another policy with them and paid the once-off payment in full. I was informed in writing that there would be no monthly charges going forward.</p> <p> </p> <p>Five months later and Netstar continues to charge me on a monthly basis. I have sent numerous emails to the installer, creditors division, area manager and I am still waiting to be refunded.</p> <p> </p> <p>At this rate, I will sell the vehicle before I am reimbursed. I am quite disappointed with this shoddy service particularly as I have been a loyal customer for many years.</p>