MT
Muneiwa T
1 reviews | Active since Sept 2020
29 Jul 2022, 10:32
Debit order not updated nor calls attended to
I've been calling NETSTAR to change my banking details but I'm not getting assisted. The debit keeps going off an old unfunded account which the bank is charging me admin fees with every attempt.
Helpful (0)
Replies (5)0
Replies (5)
Netstar's replyOfficial
29 Jul 2022, 11:01Good day Muneiwa
We have noted your query and would like to assist you in any way that we can. One of our consultants will reach out to you personally for assistance.
Regards
Netstar
We have noted your query and would like to assist you in any way that we can. One of our consultants will reach out to you personally for assistance.
Regards
Netstar
Netstar's reply29 Jul 2022, 11:01
Official
Good day Muneiwa
We have noted your query and would like to assist you in any way that we can. One of our consultants will reach out to you personally for assistance.
Regards
Netstar
We have noted your query and would like to assist you in any way that we can. One of our consultants will reach out to you personally for assistance.
Regards
Netstar
MT
Muneiwa T's updateReviewer Update
29 Jul 2022, 12:14I'm really not happy with this. I know no one will call me. That's the response i get when i call
MT
Muneiwa T's update29 Jul 2022, 12:14
Reviewer Update
I'm really not happy with this. I know no one will call me. That's the response i get when i call
Netstar's replyOfficial
29 Jul 2022, 13:01Good day Muneiwa
Please accept our apologies for the delay, we have escalated your request and we will be in contact with you
Kind regards,
Netstar
Please accept our apologies for the delay, we have escalated your request and we will be in contact with you
Kind regards,
Netstar
Netstar's reply29 Jul 2022, 13:01
Official
Good day Muneiwa
Please accept our apologies for the delay, we have escalated your request and we will be in contact with you
Kind regards,
Netstar
Please accept our apologies for the delay, we have escalated your request and we will be in contact with you
Kind regards,
Netstar
MT
Muneiwa T's updateReviewer Update
29 Jul 2022, 14:46A guy called Mhloni Sibiya, he's a clerk there by Netstar. He absolutely has no time to listen to a customer. He called me just to go on and on about himself and never listened to me. Please send me a settlement of my account. I'm done with Netstar.
MT
Muneiwa T's update29 Jul 2022, 14:46
Reviewer Update
A guy called Mhloni Sibiya, he's a clerk there by Netstar. He absolutely has no time to listen to a customer. He called me just to go on and on about himself and never listened to me. Please send me a settlement of my account. I'm done with Netstar.
Netstar's replyOfficial
10 Aug 2022, 17:17Hi Muneiwa,
Please note that we have shared your feedback with our internal team. We have shared your settlement statement. should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind Regards
Netstar
Please note that we have shared your feedback with our internal team. We have shared your settlement statement. should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind Regards
Netstar
Netstar's reply10 Aug 2022, 17:17
Official
Hi Muneiwa,
Please note that we have shared your feedback with our internal team. We have shared your settlement statement. should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind Regards
Netstar
Please note that we have shared your feedback with our internal team. We have shared your settlement statement. should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind Regards
Netstar