CW
Chantel W
1 reviews | Active since Sept 2012
17 Aug 2020, 14:30
Debit Order
I advised Netstar in May 2018 that I have sold my vehicle and yet to date they are still trying everymonth to take an installment on my account. I have requested over the phone as well numerious times that the debit order be cancelled and it is still not being done.
I will be putting in a claim against Netstar for all the returned fees since I have cancelled it and if needed be take you the Ombudsman.
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Replies (1)Netstar's replyOfficial
18 Aug 2020, 09:19Good day Chantel,
Thank you for bringing this matter to our attention.
Please be advised that your query has been escalated to our finance department. A credit controller will contact you to assist.
Regards,
Netstar
Thank you for bringing this matter to our attention.
Please be advised that your query has been escalated to our finance department. A credit controller will contact you to assist.
Regards,
Netstar
Netstar's reply18 Aug 2020, 09:19
Official
Good day Chantel,
Thank you for bringing this matter to our attention.
Please be advised that your query has been escalated to our finance department. A credit controller will contact you to assist.
Regards,
Netstar
Thank you for bringing this matter to our attention.
Please be advised that your query has been escalated to our finance department. A credit controller will contact you to assist.
Regards,
Netstar
