CW
Chantel W

1 reviews | Active since Sept 2012

17 Aug 2020, 14:30

Debit Order

I advised Netstar in May 2018 that I have sold my vehicle and yet to date they are still trying everymonth to take an installment on my account. I have requested over the phone as well numerious times that the debit order be cancelled and it is still not being done.

I will be putting in a claim against Netstar for all the returned fees since I have cancelled it and if needed be take you the Ombudsman.

0
Replies (1)
Netstar
Netstar's reply18 Aug 2020, 09:19
Official
Good day Chantel,

Thank you for bringing this matter to our attention.

Please be advised that your query has been escalated to our finance department. A credit controller will contact you to assist.

Regards,
Netstar