Daylight *******

In June 2022 my vehicle got involved in an accident. I phoned Netstar to find out the location of the vehicle cause I needed to locate my husband. I was told the the car was not in an accident it's in Kempton park. Even today almost a year later the car still shows as parked at Kempton park regardless of it being moved from the accident scene to salvage. Couple of days later I called them to advise that the vehicle was written off they must cancel the contract on the vehicle. To my shock and disgust they still debiting my account for the very same car. Mind you 36 months has passed by meaning my contract ended almost 3 years ago on the very same vehicle but no one tried to give me a call to check if I want to renew the contract or not. Pure daylight ******* and ****gery by Netstar. Had I not called on the 24th of May to request that they move my contract from my one car to my other car I wouldn't have known about the fact that I'm paying for 2 cars. I was told that they are going to check voice recordings and get back to me. Boom...5 days later I had to call them to find out what's happening and I was taken from pillar to post which no solution. I want to cancel both contracts with immediate effect and be refunded my monies that I paid for 11 months. These people must dare debit my account on the 31st there will be problems.