Damages to Vehicle Via Installation

<p>Hi </p> <p> </p> <p>This is my second complaint about the same company in less then 6 months regarding they customers service, I have been a client for the past 6 years with Netstar and recently had an issue with there customer service agents not returning calls regarding damages to my vehicle during the installation. </p> <p> </p> <p>My Vehicle was fitted with a seat belt emergency button and while they were installing the cables they cut into the original cars wiring system, and this caused my seat belt warning light and beep not to work. </p> <p> </p> <p>so I took my vehicle to the agents to get this fixed as I thought it was a warranty claim, but after they have inspected the car and given a written report, which shows that the netstar agent who fitted the button had cut into the cable stock, I was then given a bill for the repair which I was told that they wont release my vehicle unless I pay for the days labour to find the fault. </p> <p> </p> <p>I have recently tried contacting netstar that Thursday to complain about the technical staff and the installationa and explained to the whole situation, and they have said that someone will contact me regarding this. </p> <p> </p> <p>I waited till the next day lunch time, and called again... and you guessed it a new operater which I had to explaing the whole story again, and was told yet again that I will get a call from the Durban Technical Manager...</p> <p> </p> <p>I have yet to recieve a call regarding this, and hoping by using Hellopeter something will get done about my car bills and they customer service</p>