********* customer service team

Terrible service, I've received 9 alarm messages todays asking me to press 1 if everything is ok or 2 if not, I did not reply to neither when I called them to ask them why am in getting these messages, they telling me that my tag might be faulty My question to them is, what if im being hijacked and not able to reply, 9 messages later you cannot pick up the phone and check if your customer that is paying is safe or not??????? Ive signed up for the biggest package that they have and this is the service that I get!!!!! PATHETIC

I called in and spoke to a lady by the name of Ntokozo Jiyane who didn't even take her job serious, didn't understand or answer the questions asked, she is worse than speaking to a machine.

The supervisor is yet to call me, how swift for a tracking company.