Customer service complaint

Good day,<br> <br> I have bought a Kia Sportage in May 2013 and trade the Toyota Verso in with the deal. I have notified Netstar about the deal and to deactivate the tracker. As far as I know the tracker was never removed from the Verso and installed in the Kia. However what I would like to know is if this tracker is showing active on your side and in which vehicle? I have been paying R115 every month for a service that I'm not using. My account nr: ***. Can someone please explain this to me? Please cancel this service immediately. And also refund me for the money wasted during the past couple of months.<br> <br> Will highly appreciate your feedback.<br>