DN
Deon N
1 reviews | Active since Dec 2012
12 Aug 2025, 17:11
Customer Care closing tickets without any feedback
I have send 2 queries with regards to the Netstar Plus with Recovery Warranty after my vehicle was ****** and not recovered. One was send on 08 August 2025 and another one was send on 12 August 2025. On both occasions my tickets were closed without any response. I Netstar then have the audacity to send me an email to rate their service. What service?
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Replies (2)
Netstar's replyOfficial
12 Aug 2025, 17:25Good day Deon
Thank you for taking the time to contact us. We apologise for the service you have received and would like the opportunity to assist you. A consultant will contact you to further assist.
Regards
Netstar
Thank you for taking the time to contact us. We apologise for the service you have received and would like the opportunity to assist you. A consultant will contact you to further assist.
Regards
Netstar
Netstar's reply12 Aug 2025, 17:25
Official
Good day Deon
Thank you for taking the time to contact us. We apologise for the service you have received and would like the opportunity to assist you. A consultant will contact you to further assist.
Regards
Netstar
Thank you for taking the time to contact us. We apologise for the service you have received and would like the opportunity to assist you. A consultant will contact you to further assist.
Regards
Netstar
Netstar's replyOfficial
15 Aug 2025, 09:38Good day Deon
Thank you for reaching out to us, as per correspondence with Nicco you have been assisted and your investigation has been concluded. Should you need any further assistance please don't hesitate to contact us.
Regards
Netstar
Thank you for reaching out to us, as per correspondence with Nicco you have been assisted and your investigation has been concluded. Should you need any further assistance please don't hesitate to contact us.
Regards
Netstar
Netstar's reply15 Aug 2025, 09:38
Official
Good day Deon
Thank you for reaching out to us, as per correspondence with Nicco you have been assisted and your investigation has been concluded. Should you need any further assistance please don't hesitate to contact us.
Regards
Netstar
Thank you for reaching out to us, as per correspondence with Nicco you have been assisted and your investigation has been concluded. Should you need any further assistance please don't hesitate to contact us.
Regards
Netstar