CM
Colman M
1 reviews | Active since Jan 2018
03 Jun 2022, 16:17
Contract expired
I cancelled the contract with netstar company few months ago via sending all the documents were requested by them and they send me an email to inform me that they resolved my problem.On the 02 June 2022 I saw the debit order from netstar of R1600 taken out from my account and my contract expired with them in year 2020 now I am always reversing and evrytime when I reverse the bank charges me the fee of R40 from 2020 paying these charges
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Replies (2)
Netstar's replyOfficial
03 Jun 2022, 16:41Good Day
We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible.
Kind Regards
Netstar
We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible.
Kind Regards
Netstar
Netstar's reply03 Jun 2022, 16:41
Official
Good Day
We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible.
Kind Regards
Netstar
We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible.
Kind Regards
Netstar
Netstar's replyOfficial
04 Jun 2022, 09:37Hello Colman,
Please note that the matter has been escalated to our Retentions department and they will provide feedback accordingly
Regards,
Netstar Team
Please note that the matter has been escalated to our Retentions department and they will provide feedback accordingly
Regards,
Netstar Team
Netstar's reply04 Jun 2022, 09:37
Official
Hello Colman,
Please note that the matter has been escalated to our Retentions department and they will provide feedback accordingly
Regards,
Netstar Team
Please note that the matter has been escalated to our Retentions department and they will provide feedback accordingly
Regards,
Netstar Team