1 reviews | Active since Mar 2015
Contract
I called Netstar on the 8th of January to cancel my tracker with them to be told I was in a 3year contract that I feel I was not made aware of when I signed up with them. I then told them to send me the recordings then I will pay the cancelation fee should I hear myself in the recording that I agreed to this 3 year contract. I then waited a week to get feed back but to no avail. I then contacted them again mid Jan to make a follow up only to be told that the person who was assigned to may call is not at work so they are not able to check how far my request is the agent then promised to call me back. I waited as usual and nothing happened. I then called first week of Feb to be told the same story again and I got promises that My call will be attended too. Nothing happened and on the 2nd of March I called again & I spoke with an agent who promised me again to get back to me but to date still nothing. I feel very annoyed and angry as I must be the one who calls them all the time. What they are good at doing is taking money from my bank account. I want to get out of this contract & I have waited long enough. I will never use Netstar again as they have a very poor service. All I want is
Thank you for your correspondence received.
I will look into the matter and will get back to you as soon as possible.
Kind Regards,
Treven
Best regards,
Thank you for your correspondence received.
I will look into the matter and will get back to you as soon as possible.
Kind Regards,
Treven
Best regards,
